Terms of Service

Welcome to M-Line Pharmacy. By accessing or using our website, www.m-linepharmacy.ca (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our services.

1. General Information

M-Line Pharmacy is a licensed pharmacy operating in Canada. Our website provides information about our products and services, allows users to request prescription refills, and facilitates communication with our team. We do not offer online sales of prescription medications directly through this Website.

2. Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. By using this Website, you confirm that you meet these eligibility requirements.

3. Prescription Services

  • Valid Prescriptions: We only dispense medications with a valid prescription from a licensed healthcare provider.
  • Prescription Transfers: You may request a transfer of your prescription from another pharmacy, subject to regulatory approvals.
  • Consultations: Any information provided on the Website is for informational purposes only and should not replace professional medical advice.

4. Online Payment and Transactions

  • Payments made through our website are processed securely via third-party payment processors.
  • We do not store any credit card information.
  • Payments must be linked to a valid prescription and will be reviewed by our pharmacy team before processing.
  • We reserve the right to reject or cancel any payment that does not comply with our policies.

5. Shipping and Delivery

  • We offer delivery services for certain medications in accordance with Health Canada regulations.
  • Prescription deliveries require a signature of an adult upon receipt.

6. Returns

Prescription Medications: Due to legal and safety regulations, we do not accept returns for prescription medications.

7. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

8. Intellectual Property

All content on the Website, including text, logos, graphics, and images, is the property of M-Line Pharmacy or its licensors. Unauthorized use of any content is prohibited.

9. Changes to Terms

M-Line Pharmacy reserves the right to modify these Terms at any time. Continued use of the Website after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by the laws of Ontario, Canada, and any disputes shall be resolved in the appropriate courts of Ontario.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

M-Line Pharmacy
1289 Upper James St. Unit 2, Hamilton, Ontario
Phone: 289-755-2200
Email: [email protected]